StoryBoard Audio Script on Custom Clearance
Introduction to warehouse process
For a normal person warehousing is just to storage of goods. But if we go in detail, we ca see a lots of processes are happening behind the curtain. We can point out the warehouse processes into several stage by stage process like Receiving and put away, Documentation, Goods storage, Slotting, Order management system, Packaging, Dispatching in staging area and Shipment.
Receiving and Put-away
Receiving is the first step in the process of storing goods in a warehouse and it also confirms the received ordered items.
Receiving is followed by placing it in an appropriate location in the warehouse. It involve unloading goods, accepting it after counting and checking and then, moving it to a permanent location for storing.
In warehousing, goods storage function involves determining a final storage location and keeping goods there till the customer demands it. While selecting the location for goods storage, three important factors to be kept in mind that Goods will remain safe there, goods can be safely picked and goods will occupy less space. Goods storage can be done in a warehouse as per storage plan, by considering the types of goods and precautions.
Slotting refers to the activity of determining most appropriate location for each item in the warehouse. Items in the warehouse have their own unique characteristics. Slotting of goods is done considering these characteristics. Slotting can be done on the basis of temperature, considering the chemical families, security values, order completion zones, storage mode, Volume, weight & picking pattern.
In warehousing, a warehouse serves several customers. Receiving requests for goods is a continuous process. Large number of requests cannot be processed manually. Moreover, requests for goods come through various media like paper, phone, fax and the Internet. To bring all the orders to a common platform, warehouse maintains an Order Management System. When a supplier receives a request for goods, he enters all the details into the system which processes the order.
Order Management System
Order Management System is a computer program used to automate steps of a buying and selling process.
Order Management System streamlines buying and selling process. It helps in tracking goods coming in and going out. It helps in analyzing Sales and Order after the purchased goods have been consumed, used, sold, or otherwise dispensed of and helps in managing work with numerous vendors and place multiple orders over a period of time. Examples of types of orders are Sales order, stock transfer order
An order is processed by Validating Sales Order, Determining price, checking credit balance, checking availability and Approving order.
Appropriate packaging of products before dispatch is important to deliver the goods safely to customers. It greatly helps in avoiding claims and increases customer satisfaction. Proper packaging of goods helps in saving products from damage, saving the company in restricting claims, increasing customer satisfaction, Improving brand image of the company.
Staging area of dispatch
Staging and dispatching of products are done in a warehouse systematically by considering four different methods are Assembling order where Products brought from different zones are assembled in order, Verifying order verifies whether Products verified against customer’s order for correctness, Consolidating order includes grouping of different orders to gather as per delivery route and in Sequencing order, where orders kept in sequence for loading.
Documents used in warehouse process
In warehouse process various documents are involved and important among them are: Purchase Order (PO), WayBill, Delivery Challan, Lorry receipt and Excise Invoice.
A purchase order (PO) is a commercial document and first official user issued by a buyer to a seller, indicating types, quantities, and agreed policies for products or services.
A waybill is a document issued by a carrier giving details and instructions related to the shipment of a consignment of goods.
Delivery Challan is required when unloading in-charge verifies the delivery challan details to ensure that it is issued against the said purchase order only.
Lorry Receipt is required when Unloading in-charge verifies the LR copy to ensure that goods mentioned in the delivery challan have been loaded in the lorry.
Excise invoice is required when unloading in-charge verifies the excise invoice to ensure that the tax has been paid for the goods arrived.
Excise gate pass
Excise gate pass is made for the transporter, if the goods to be shipped need to pay excise duty.
Gate pass is made for the security staff to allow the vehicle to go out of warehouse.
Goods can be dispatched from the warehouse, only after Getting a request for goods from the customer, Generating Sales Order, Processing the order, Accepting the Sales Order by the customer, Selecting picking method, Picking of goods, Packaging of goods, Sorting and assembling of goods.