February 14, 2019

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Cirque du Soleil Entertainment Group implements Openbravo POS software for omnichannel experience | Technology

Cirque du Soleil Entertainment Group implements Openbravo POS software for omnichannel experience | Technology

One of the world’s main leisure group has prolonged its partnership with a cloud-based omnichannel and provide chain software options supplier, because it seems develop its digital technique.

Cirque du Soleil Entertainment Group, producer of world-renown exhibits, multimedia productions, theme parks and particular occasions, has prolonged its partnership with Openbravo. Under a brand new five-year contract, Openbravo will deploy POS software for Cirque du Soleil’s merchandising shops and throughout its exhibits around the globe.

“This new 5-year partnership represents for us an necessary vote of confidence in Openbravo. It builds on an current and glorious enterprise relationship developed over the previous few years and demonstrates the conviction of our respective groups relating to the worth Openbravo can convey to Cirque du Soleil to assist obtain its enterprise and progress targets,” stated Marco de Vries, CEO, Openbravo.

The two firms already work collectively to extend Cirque du Soleil’s enterprise agility and enhanced buyer experience by way of Openbravo POS to handle merchandising and meals and beverage (F&B) gross sales by integrating with Cirque du soleil’s central ERP system.

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“Cirque de Soleil has always been focused on offering exceptional experiences to our visitors so we wanted to also offer a stand-out customer experience in our stores and shows, and Openbravo’s innovative solution has allowed us to do that. It helps reduce waiting times by providing a faster and more convenient checkout experience, and it opens up many possibilities to roll-out new retailing scenarios in the future,” said Pierre-Luc Bisaillon, CIO, Cirque du Soleil. “With this new contract, we expect to accelerate the transformation of the shopping experience in our merchandising stores and shows, while continue to benefit from improvements in efficiency and cost savings that come with Openbravo’s comprehensive functional coverage.”

As a part of its options portfolio, Openbravo supplies a complete POS resolution that’s accessible on each cellular units and internet browsers. Customers can “leverage cloud with a full web solution including strong offline capabilities, enhance customer service with a powerfully mobile POS, gain deeper insights into store performance and customer behaviour with embedded analytics and enable stores to become real multichannel hubs.”

 

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