A passenger says she was left “shaking and upset” when she was instructed to cover up on a flight.
Emily O’Connor mentioned cabin crew instructed her what she was carrying – a crop top and high-waisted trousers – was “inappropriate” and “caused offence”.
She mentioned the supervisor of the Birmingham to Tenerife flight and workers surrounded her, saying she should put a jacket on.
Thomas Cook apologised, including it was “clear we could have handled the situation better”.
Miss O’Connor, 21, from Birmingham, additionally mentioned workers “did nothing” when a male passenger shouted “shut up you pathetic woman” at her and swore at her.
She mentioned she had handed by means of safety, passport management and boarded the plane for the flight on 2 March earlier than anybody commented on what she was carrying.
Miss O’Connor mentioned the greeting workers on the plane instructed her to cover up, she sat down after which was instructed by the flight supervisor and 4 different workers she can be eliminated except she put a jacket on.
She tweeted: “I used to be given a jacket by my cousin sitting on the entrance of the plane and they didn’t go away till I bodily put it on.
“They made feedback over the speaker concerning the scenario and left me shaking and upset by myself.”
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In one other tweet, she mentioned “a gent two rows behind me was carrying a vest top and shorts…but clearly nothing was mentioned to him”.
Responding to a tweet saying it was unsuitable to put on underwear on planes, Miss O’Connor mentioned she had purchased the merchandise within the “summer time tops” part of Zara final 12 months.
A Thomas Cook spokesman mentioned the airline was “sorry” to have upset Miss O’Connor.
He mentioned: “It’s clear we might have dealt with the scenario higher.
“In widespread with most airways, now we have an applicable clothes coverage. This applies equally to women and men of all ages with out discrimination.
“Our crews have the troublesome process of implementing that coverage and do not at all times get it proper.”
The airline mentioned its coverage states prospects carrying “inappropriate apparel (together with gadgets with offensive slogans or photographs) won’t be permitted to journey except a change of garments is feasible”.
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