November 06, 2019

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HighJump: Leveraging technology to sustain a competitive advantage in the supply chain sector | SCM

HighJump: Leveraging technology to sustain a competitive advantage in the supply chain sector | SCM

With buyer calls for in the supply chain sector evolving on an ongoing foundation thanks to digital transformation, corporations worldwide are adopting new applied sciences in a bid to stay a chief in the subject.

Specialising in managing supply chain options on a world scale, HighJump has built-in its confirmed options for the warehouse, transportation and logistics ecosystem with the assist of rising applied sciences. Leveraging superior cloud technology, HighJump allows corporations to trip the wave of knowledge to obtain better effectivity, uncover actionable insights and keep forward of the curve. Overseeing the gross sales and operations aspect on a world scale, David Houser believes his prospects have advanced considerably since he first joined the firm in 2011. “Technology is changing the world and it has defined the way we operate,” says Houser. “Never in the history of retail have we ever had so much data and real-time information available that we can quickly use to observe the latest trends. It isn’t good enough anymore to plan what the end of this season’s apparel might look like when you have the technology and the data to instantly know what tomorrow’s fashions will be. It’s unbelievable.”

Due to the fast tempo of innovation, corporations have much less time than ever earlier than to enchantment to potential prospects and differentiate themselves from their rivals. With a customer-centric method at the forefront of his firm’s technique, Houser affirms that a clear understanding of shoppers’ calls for is important. “On average, a customer spends 5 seconds on a vendor’s website before they decide if they’re going to stay there,” he says. “That means there may be very restricted time for a resolution to be made on whether or not they need to do enterprise along with your organisation. It’s vital you get it proper.” Deploying the proper technology for supply chain options could be key to success in the business. However, Houser affirms that the greatest hurdle to overcome is the difficulty of interfaces and integrations. “The greatest problem isn’t simply the implementation of a supply chain resolution, it additionally revolves round interfaces and integrations. In this fast-paced technological world,, all applied sciences aren’t created equal. If you do some statistics on what number of organisations are nonetheless working on a mainframe and on paper, you’d be very shocked.”

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Serving round 4,400 prospects worldwide and working in 78 completely different international locations, HighJump is used to working intently with purchasers to ship the finest service. “We work with a few of the largest multi-channel foot attire organisations in the world. But the query stays: how has technology and digitalisation modified their companies? These corporations make between 55,000 and 80,000 pairs of sneakers day-after-day and have constructed this with out the idea of e-commerce,” explains Houser. “They quickly started to search for a versatile, adaptable supply chain resolution that might take care of their ever-growing hybrid of brick and mortar worldwide. This led to a few of the largest shoe corporations in the world deciding on HighJump to have the option to deal with that new demand.”

Although unable to predict the future, HighJump prides itself on anticipating change to allow smarter, quicker selections. With Big Data thought-about appearing as a key driver, there may be now a better stage of flexibility at customers’ fingertips to allow real-time selections. Houser seems at the ABCD technique, which he believes will probably be essential for the future. “The A stands for synthetic, automated and autonomous; via automobiles and warehouses, we’re experiencing a larger stage of robotics,” he explains. “B means larger knowledge. There is a better stage of knowledge swimming pools, lakes and oceans and it’s essential that you just’re ready to harness that knowledge accurately. C underscores the significance of cloud and how it would proceed to be the manner ahead. While lastly, D is for gadget agnostic and the capability to talk via a vary of various gadgets. I consider that over the subsequent couple of years, ABCD goes to turn out to be far more superior and mature whereas taking place in a timeconstrained style.”

“It’s important to establish real-time visibility into the supply chain,” concludes Houser. “The youthful technology is demanding that these items run anyplace, at any time, on any gadget, and by way of the HTML5 technology we have now, we have the capability to render that utility on no matter gadget the finish client would really like to see it on.”

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